Bank Fraud Scam Claims

If you've lost money in a bank fraud scam, we can help you get it back

What Is A Bank Fraud Scam?

A bank fraud scam occurs when a criminal deceives someone into providing sensitive financial information or transferring money under false pretences.

These scams can take various forms, including phishing emails, fake calls, or fraudulent texts, often designed to mimic trusted institutions like banks. The goal is always the same: to gain unauthorised access to your funds.

Bank fraud scams have become increasingly sophisticated, and even the most vigilant individuals can fall victim.

Recognising the signs and understanding how these scams operate is crucial for protecting your finances. We explain more on this below.

If you’ve run into trouble with a bank fraud scam and want help and support, get in touch with us today. We may be able to help recover your money.

How Capital Refund House Can Help

Free Consultation

We offer a free consultation to everyone who gets in touch.

No win, no fee

If we take your case on, you’ll benefit from No Win No Fee terms, meaning you pay nothing if the case doesn’t succeed

Claim experts

There aren’t many fraud lawyers in the country, but we have the knowledge and expertise to help

How Do Bank Fraud Scams Happen?

Bank fraud scams often exploit trust and urgency. They can happen in many different ways but here are some common methods:

Phishing Emails – These can come in the form of fraudulent emails that appear to be from your bank, asking for personal details or prompting you to click a malicious link.
Smishing (SMS Phishing) – You could receive text messages claiming suspicious activity on your account, urging immediate action. The Royal Mail phishing attack is one example, where people were sent text messages asking them to pay an outstanding delivery fee.
Vishing (Voice Phishing) – Fraudulent calls from individuals posing as bank representatives, instructing you to transfer funds or provide sensitive information.
Fake Websites – Scammers create convincing replicas of legitimate bank websites to steal login credentials. You can enter your information without realising it.
Social Engineering – Manipulating victims emotionally, such as pretending to be a loved one in need of urgent financial help.

Bank Fraud Scams To Be Aware Of

Being aware of the most common bank fraud scams can help you stay protected. Here’s a comprehensive overview of some of the most common:

Authorised Push Payment (APP) Fraud – APP scams involve scammers tricking victims into authorising bank transfers to fraudulent accounts. They may pose as trusted organisations, such as HMRC or your bank, and will seek to create a sense of urgency to get you to act quickly.
Card Not Present Fraud – This occurs when criminals use stolen card details for online or phone transactions without needing the physical card. Victims often realise only when reviewing bank statements.
Impersonation Scams – Fraudsters pretend to be bank staff, police officers, or government officials. They might claim there’s an issue with your account and urge you to transfer money to a “safe account.”
Cheque Fraud – This includes altering, forging, or counterfeiting cheques to withdraw money from your account. Criminals may also steal blank cheques to commit fraud.
Mobile Banking Malware – Scammers can send links to fake apps or malware that compromise your mobile banking security, granting them access to your account.

Remaining vigilant and informed about these scams can help you avoid becoming a victim. Always verify the authenticity of communication, double-check payment details, and never rush into financial decisions under pressure.

If you’re ever unsure and feeling under pressure, hang up and call your bank directly on a trusted number.

I Think I'm The Victim Of A Bank Fraud Scam - What Should I Do?

If you believe you’re a victim of a bank fraud scam, act immediately to minimise the damage and improve your chances of recovering your money. Here are the steps you should take:

Change Your Security Details – Update passwords, PINs, and enable two-factor authentication to secure your accounts.
Report to Action Fraud – In the UK, file a report with Action Fraud (www.actionfraud.org.uk) or call +1 (206) 609-6016. They will log your case and provide a reference number.
Gather Evidence – Keep records of all communications, receipts, or screenshots related to the scam.
Check Your Credit – Monitor your credit report for unusual activity and report any unauthorised actions.
Get Advice – you could be able to recovery your money. We provide a bank fraud scam recovery service, so get in touch today to see if we can help.

Acting quickly increases the likelihood of recovering your money and protecting your accounts.

Can I Get My Money Back?

The ability to recover funds depends on the type of scam and the circumstances. The October 2024 changes to financial regulations in the UK have improved protections for victims of authorised push payment (APP) fraud. Under these rules:

Banks are required to reimburse victims up to £85,000 per claim if they fall victim to APP fraud, provided they were not grossly negligent.
For unauthorised transactions, banks must refund the money unless they can prove the customer acted negligently or authorised the payment.

Act quickly to notify your bank and provide as much evidence as possible to support your claim.

How Do I Report A Bank Fraud Scam?

If you’ve fallen victim to a bank fraud scam, take the following steps:

Contact Your Bank Immediately – Inform them of the fraudulent activity. Most banks have dedicated fraud helplines.
Report to Action Fraud (not us) Visit www.actionfraud.org.uk or call +1 (206) 609-6016 to file a report. Provide as much detail as possible.
Notify the Financial Ombudsman – If your bank denies your claim or you’re unhappy with their response, escalate your case to the Financial Ombudsman Service.
Secure Your Accounts – Change your passwords, enable two-factor authentication, and monitor your accounts for further suspicious activity.

By acting swiftly and following these steps, you increase your chances of recovering your funds and preventing further financial harm.

Get Help Recovering Your Money

If you’d like help recovering your money after a bank fraud scam, Capital Refund House can help.

We provide free advice and impose no obligation to proceed, so you can learn about your legal rights and options.

So if you’d like to check if you can take advantage of our fraud recovery service today, just click the button below.

Get Help Recovering Your Money

What are the biggest banks in the UK?

The biggest banks in the UK include:

HSBC Bank – Approximately 38 million customers worldwide.
Barclays – Serving around 48 million customers globally.
Lloyds Banking Group – Approximately 30 million customers.
NatWest Group – Over 19 million customers.
Santander UK – Over 14 million active customers.
Nationwide Building Society – Over 16 million customers.
Standard Chartered – Serving clients in 59 markets worldwide.
Virgin Money UK – Approximately 6.5 million customers.
Royal Bank of Scotland – Around 3.3 million personal customers.
Halifax – Over 10 million customers.
M&S Bank – Over 3.5 million UK customers.
Metro Bank – More than 2 million customer accounts.
First Direct – Over 1.5 million customers.
TSB Bank – More than 5 million customers.
Co-operative Bank – Around 3.5 million customers.
Yorkshire Building Society – Serving over 3 million members.
Clydesdale Bank – Approximately 2.8 million customers.
Skipton Building Society – More than 1 million members.
Bank of Scotland – Around 2.8 million customers.
Bank of Ireland – circa 2 million UK customers
Monzo Bank – Over 5 million customers.
Deutsche Bank – Serving the UK for over 150 years.
Starling Bank – Serving over 3 million accounts.
Revolut Bank – Over 10 million UK customers.
Zopa Bank – Nearly 1 milllion active customers.
Capital One Bank – In the UK since 1996.
Shawbrook Bank – Over 350,000 savers.
Atom Bank – Over 200,000 customers.
Ulster Bank – Nearly 2 million customers.
Danske Bank – Over half a million customers in the UK.
Allied Irish Bank – More than 3.3 million customers.
Chase Bank – Launched in 2021 – more than 2 million UK customers.
Coutts & Co Bank – Private and commercial UK bank.
Tandem Bank – more than 300,000 customers.
Close Brothers Bank – Offering savings products to UK customers
Aldermore Bank – Over a quarter of a million customers.
Handelsbanken UK – Over 160 UK branches
Cambridge & Counties Bank – Savings and asset management services.
Unity Trust Bank – Providing sustainable banking services.
Weatherbys Bank – Private banking for UK customers.
Secure Trust Bank – Offering savings, real estate and business finance.
Redwood Bank – Specialists in business banking services.
Charter Savings Bank – Providing postal and online savings accounts.
OakNorth Bank – Buiness accounts and personal savings.
Allica Bank – Designed for small to medium businesses.
Sainsbury’s Bank – An extension of the Supermarket brand. For day to day use

What can I do if a bank refuses to refund scammed money?

If a bank refuses to refund scammed money, you still have options to challenge their decision. First, appeal directly to the bank, providing any evidence that you were misled or tricked. If they still decline, you can escalate the complaint to the Financial Ombudsman Service (FOS), which can review your case and potentially force the bank to issue a refund. Additionally, if you paid by credit or debit card, you may be able to file a chargeback or Section 75 claim. Seeking legal or fraud recovery advice can also improve your chances of getting your money back.

Will my bank refund my money?

Every bank has their own policies on refunds when it comes to losing money to fraud. As a result, it’s hard for us to give a concrete answer here.

Instead, we’ve created dedicated pages for each bank, which you can find below.