Terms Of Use

Effective Date: November 2024

Welcome to www.actionfraud.org.uk (“the Website”), operated by Crefund Limited, a claims management company authorised and regulated by the Financial Conduct Authority (FCA). By accessing or using this Website, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please do not use the Website.

1. About Us

Capital Refund House provides information, advice, and assistance for individuals in England and Wales who have been victims of fraud and wish to recover lost funds. Crefund Limited is regulated by the FCA under firm reference number 839005.

For any questions or concerns, contact us:

• Email: info@actionfraud.org.uk

2. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms of Use.

a) Prohibited Activities

When using the Website, you agree NOT to:

1. Engage in any activity that violates any applicable laws or regulations.
2. Use the Website for fraudulent or harmful purposes.
3. Introduce viruses, malware, or other harmful code.
4. Attempt to gain unauthorised access to the Website, its servers, or associated systems.
5. Misuse any contact forms or other interactive features.

3. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Crefund Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

a) Permitted Use

You may:

• Access and view the content for personal, non-commercial purposes.

b) Prohibited Use

You may NOT:

• Copy, reproduce, distribute, or create derivative works based on the Website’s content without prior written consent.

4. Disclaimer of Liability

a) Information Accuracy

While we strive to provide accurate and up-to-date information, the Website’s content is for general informational purposes only and does not constitute legal, financial, or professional advice.

b) No Guarantees

We cannot guarantee the success of any fraud claim or the recovery of funds. Outcomes depend on individual circumstances and third-party entities.

c) Limitation of Liability

To the fullest extent permitted by law, Crefund Limited is not liable for:

1. Any direct, indirect, or consequential loss or damage arising from your use of the Website.
2. Loss or damage caused by reliance on information on the Website.

5. Third-Party Links

The Website may contain links to third-party websites for your convenience. Crefund Limited does not endorse or take responsibility for the content, practices, or policies of third-party websites. We recommend reviewing their terms and privacy policies before interacting with them.

6. Privacy and Cookies

Our use of your personal information is governed by our Privacy Policy and Cookie Policy. By using the Website, you consent to the processing of your data as described in these policies.

7. Termination of Use

We reserve the right to terminate or suspend access to the Website, without notice, for any user who violates these Terms of Use or engages in any unlawful or harmful activity.

8. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms of Use periodically to reflect changes to our practices or applicable regulations. Any updates will be posted on this page with a revised “Effective Date.” Your continued use of the Website after updates constitutes your acceptance of the revised terms.

10. Contact Us

If you have questions or concerns about these Terms of Use, please contact us:

• Email: info@actionfraud.org.uk

Thank you for using Capital Refund House. We are here to assist you in your journey to recover lost funds and seek justice against fraud.