If you’ve recently fallen victim to a banking scam, you’re probably anxiously wondering how long do bank fraud investigations take. It’s a distressing time, and waiting for answers from your bank can feel like an eternity. As specialists in spotting scams and helping people manage the fallout, we know understanding...
Falling victim to a scam can be an incredibly distressing experience. In the crucial moments after you realise you’ve been scammed, knowing how to get help is absolutely essential. As specialists in highlighting the latest scams and supporting those affected, we’ve seen first-hand how acting quickly and methodically can make...
If you’ve heard the term ‘serious fraud office’ but aren’t quite sure what it means, you’re not alone. Many people come across the name in news articles, especially when a major financial crime hits the headlines, but few understand what the organisation actually does. Fraud can be devastating, both on...
If you’re reading this article, you’ve probably been the victim of a scam or and are wondering about how to get your money back. You might be asking, “What is fraud recovery?”, and what you can do next. Well, fraud recovery is the process of seeking to get back money...
If you’re grappling with the frustration being denied a refund from your bank after a fraud claim, you’re certainly not alone. Many UK consumers find themselves in a similar position, unsure of what steps to take next or whether they have any hope of recovering lost funds. Whether you’ve fallen...
Knowing how to report scam emails can make all the difference in protecting yourself and others from online threats. Scam emails remain one of the most common dangers in today’s digital world, and it only takes a moment for a single click to put your personal information at risk. In...
Knowing how to report scam phone calls can make all the difference when it comes to protecting yourself and others from fraud. Scam calls have become more sophisticated in recent years with fraudsters often pretending to be from trusted organisations like banks, IT companies, and even the police. It’s easy...
Fraud vs scams – these words get thrown around a lot, but do most people really know the difference? As fraud recovery specialists who’ve spent years helping others spot the warning signs, we know how confusing it can get when your money or personal information is at stake. In this...
Spotting fraud on your bank account can be a real shock. It can be deeply worrying to see transactions you never made or changes you didn’t authorise. With identity theft and scams on the rise, it’s more important than ever to stay alert and act quickly if something doesn’t look...
When it comes to protecting yourself online, understanding what a VPN is can make all the difference. You may already have access to a VPN from your internet service provider or another source, but are you using it and do you know the benefits of doing so? In this blog...
Spotting a suspicious site can be unsettling, so knowing how to report a scam website is crucial in today’s digital world. Every year, thousands of people lose money or sensitive information to fake websites that look alarmingly real. With scams becoming more sophisticated, it’s more important than ever to act...
Bank scams are on the rise, with fraudsters becoming more sophisticated in tricking people into transferring money, sharing sensitive information, or making unauthorised payments. If you’ve fallen victim to a scam, one of the first questions you may ask is: Will my bank refund the money? The answer depends on...
Vinted has become a very popular platform with people looking to sell their old items to earn a bit of extra cash, and with people looking for great bargains on top brands. However, in recent times, reports of Vinted scams have grown, with some people losing lots of money. In...
Romance fraud costs UK public over £80m per year Data gathered by Capital Refund House reveals that the UK public were defrauded of more than £400m in just five years as a result of romance fraud. Known as either romance scams or dating scams, this type of fraud involves...
Bank fraud and financial scams are on the rise in the UK, making many people cautious about sharing their account number and sort code. While these details alone do not provide direct access to your money, scammers can still misuse them in various ways. This article explores whether someone can...
Scams can happen to anyone, and losing money to a fraudster is frustrating and disheartening. However, in many cases, it is possible to recover your funds. This guide will walk you through the steps to take if you’ve been scammed in England and Wales. Check If You Can Get Your...
TikTok has become onf the most popular social media platforms. It’s developed to such an extent that it’s now used for many different things, from shopping to learning about the latest news and events. However, it’s also been used to exploit unwitting individuals in a range of different scams. It...
Falling victim to a scam can be a deeply unsettling experience, leaving individuals not only out of pocket but also grappling with questions about whether their money can be recovered. In England and Wales, the legal framework surrounding scam refunds has undergone significant changes, offering hope to victims while also...

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IMPORTANT NOTICE: This is the official Capital Refund House site and is in no way associated with Action Fraud. If you have been a victim of fraud or cybercrime, you should report this to Action Fraud directly by visiting www.actionfraud.org.uk or by calling +1 (206) 609-6016